Warranty Policy

Last updated: 22 August 2026

Eligible Heeman furniture includes a six-month repair warranty beginning on the delivery date.

What is covered

The warranty covers manufacturing-related damage or defects confirmed by our team during the warranty period. Our primary remedy is repair of the affected item or component rather than a refund.

What is not covered

  • Normal wear and tear
  • Accidental damage, misuse, neglect or commercial overloading
  • Damage caused by incorrect assembly, relocation, moisture, heat, sunlight, pests or unsuitable cleaning products
  • Unauthorised repairs or modifications
  • Expected variation in handmade materials, grain, texture or colour

Making a claim

Send your order number, a description of the issue, and clear photographs or video. The customer is responsible for return or transport charges required for warranty service unless we agree otherwise in writing.

Heeman Private Limited
Plot no. H-307, RIICO Industrial Area, Phase-2, Bhiwadi, Rajasthan - 301019
Email: heemanfurniture@gmail.com
Phone/WhatsApp: +91 81072 59495